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FAQ

About MangaPlaza
What is MangaPlaza?
Is MangaPlaza free?
What are the system requirements for using MangaPlaza?
How many devices can I use to simultaneously log in to MangaPlaza?
Account Registration & Login
How do I register for an account?
I am unable to register for an account. What should I do?
Please explain to me about logging in using a social media account.
I can't log in using my social media account.
I would like to log in using my email address instead of my social media account ID.
Can I combine multiple accounts?
What characters are acceptable for passwords?
How do I change my password? / I forgot my password.
I did not receive my password reset email.
How do I delete my account?
I forgot my email address.
I can't log in using my email address and password.
Payments
What payment methods are accepted?
How do I add/change payment methods?
Can I make purchases on MangaPlaza even if I don't have a PayPal account?
I can't complete my purchase. / An error message appears when I try to complete my purchase.
I moved and would like to change my ZIP code.
My credit card information could not be registered.
Premium Membership
Please tell me about the MangaPlaza Premium membership.
How much is MangaPlaza's Premium membership fee?
Please tell me about the Premium membership free trial.
Which titles/chapters are included in the Premium membership?
Why are some titles/chapters not included in the Premium membership?
How do I cancel my Premium membership?
When will I be billed for my Premium membership?
If I cancel my Premium membership in the middle of a month, how much will I have to pay?
I want to check when my next Premium membership billing date is.
I want to check when my Premium membership free trial period's expiration date is.
Why is my Premium membership free trial period not in effect?
I forgot to cancel my Premium membership and I got charged for another month. Can I be refunded?
How often will titles/chapters be added to the Premium membership?
Is MangaPlaza's entire library included in the Premium membership?
Why should I purchase chapters already included in the Premium membership?
Is it possible to withdraw a membership cancellation?
Points
What are points?
How can I earn points?
Do points have an expiration date?
How do I use my points?
How do I check the amount of points I have?
I've canceled my Premium membership! What happens to my points?
What happens to my points if I delete my MangaPlaza account?
I have a Premium membership and I made a purchase using points. Will I receive a 10% point reward?
Why are my points gone?
Can I gift points to a friend?
Why aren't my points showing?
I accidentally used points for a purchase. Can I get my points refunded?
How do Gift Codes work?
An error message appears when I enter my Gift Code.
Using the Website
How do I check/change my account information?
How do I check my History?
How do I check my Favorites?
How do I check my purchase history?
I want to delete an item from my History/Favorites.
I accidentally purchased an item. Can I be refunded?
Is it possible to purchase multiple items at once?
The comic viewer is not displaying properly.
Can I read comics in languages other than English?
How do 18+ settings work?
How do I report inappropriate content?
How do I find out about new releases, promotions, etc.?
Can I request specific titles to be added to MangaPlaza?
I want to share the comics I've read to others on social media.
What are ScrollToons?
What are new chapter notifications?
How do I turn off new chapter notifications?
Newsletter
What's in the MangaPlaza newsletter and how do I subscribe?
How do I unsubscribe from the newsletter?
I’m not receiving email notifications for new chapters.
Reviews & Comments
About reviews
How do I post a review?
How do I check/edit the reviews I've posted?
I want to delete a review I posted.
About comments
How do I post a comment?
I want to delete a comment I posted.
I found a malicious or inappropriate review/comment.
Other
Can I download comics that I've purchased?
Can I read comics offline?
Can I get refunded for works I've purchased if they are no longer available?
Do you offer any sales or deals?
Can I access MangaPlaza outside of the United States? / If I move to another region, will I still be able to access MangaPlaza?
Is there an app for MangaPlaza?
Other inquiries

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