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FAQ

Do points have an expiration date?
Points have an expiration date determined by month. This means that points not used before the expiration date will disappear. You will receive an email notifying you about points that will be expiring 2 weeks before the expiration date.

Expiration dates for purchased points and bonus points
Purchased points will expire in 3 years (36 months), beginning the following month.
(Example: If you purchase points in on April 1 2025, they will expire at the end of April 2028.)
*The expiration date for your bonus points will vary. For further details about your bonus points, please check your My Points page.

Expiration dates for points earned from campaigns and deals
The expiration date for points earned from campaigns and deals will be different for each campaign. Please refer to each respective campaign's agreement for details on earning points.

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