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FAQ

An error message appears when I enter my Gift Code.
You may be getting the error for the following reasons.

■Your Gift Code has expired
If your Gift Code has passed its expiration date, it can no longer be redeemed for points.

■You are logged in to a different account
Gift Codes can only be registered for the account they are eligible for. Please make sure you are logged in to the correct account before attempting to register your code.

■This use limit for the Gift Code has been reached
Depending on the promotion, the Gift Code may have a use limit. Once the code has been used by a certain number of users, it will no longer be valid for points.

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