After her parents' deaths, Arden was raised by her aunt and uncle, who ran a small lodge. Now grown up, Arden runs the business for her aunt. And painful though it is, Arden has to admit to herself that Hills View Guest House has fallen on hard times, and she can't afford to remodel the rooms to attract more guests. Then an unexpected visitor stops by-Mr. Stevens arrives on foot and demands to stay in the finest room indefinitely. Concerned about his health, Arden carries his dinner up to his room. And then he bursts into a fit of rage, demanding that she never enter his room again!