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FAQ

I can't claim the coupon I want.
There are a few possible reasons for this.

The coupon has already been automatically rewarded
Aside from some coupons with specific requirements, many coupons are automatically rewarded to you. To check your coupons, please check your [Coupon Box].

*Please note that notifications are sometimes sent when coupons are rewarded, so please also check your [News] (inside the hamburger menu).

The website is under maintenance or is busy
Coupons can temporarily not be claimed when the website is under maintenance or is busy. We apologize for the inconvenience, but please wait a while before trying again.

The page is not loading properly
If you cannot select the button to claim your coupon, remaining cache on your device may be preventing the page from loading properly. Please try clearing your browser's cache and cookies.

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