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FAQ
- How do I cancel my Premium membership?
- Users who wish to cancel their Premium membership must submit a cancellation request through the MangaPlaza website. See below for instructions.
*Cancellation requests sent via email inquiry or any other method will not be accepted. If you are having trouble logging in, please contact us well before your billing date.
<Steps To Request a Cancellation>
1. After logging in, go to [My Account] → [Premium Membership Details].
2. For security reasons, you may be asked to enter you password or sign in via your social media account again.
3. On the Premium Membership Details page, scroll to the bottom and select [Cancel Premium Membership].
4. Read the details on the confirmation page. Then select the white [Cancel my Premium Membership] button to confirm.
<Notes>
*Membership periods are calculated monthly and begin on the billing date. After submitting a cancellation request, you will still have access to Premium membership content until the end of your free trial/billing period. The cancellation will be effective at 12:00 AM (PST) of your designated billing date.
*There is no fee for canceling your membership during the free trial period. However, if you cancel after the free trial period, you will be charged your first monthly membership fee.
*Refunds will not be provided after you are charged for the Premium membership. This applies regardless of the time remaining in the billing period after you submit a cancellation request.
*Users may withdraw their cancellation request before their free trial/membership subscription ends if they wish to continue their membership. For details, please see the following FAQ page:
https://mangaplaza.com/support/a077/
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