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FAQ
- How do I add/change/delete payment methods?
- 1. From the Payment Methods screen
Go to [My Account] → [Payment Methods].
Users may change their selected payment method for individual purchases and Premium membership fees from this page.
To add or change payment methods, select the [Add or Change Payment Methods] button
*Only one payment method of each type (PayPal/credit card) may be added. If you try to add a second payment method of the same type, it will replace the old one.
To delete a payment method, select the trash icon next to it.
Regarding Premium membership payment methods:
If you have an active Premium membership, you may change your payment method to another one of the same type (PayPal/credit card) by selecting [Change Payment Method for Premium].
If you wish to change to a different payment type, please first cancel your membership from [My Account] → [Premium Membership Details]. Once the cancellation is complete, please register for a new membership from the Premium membership page.
*Similarly, if you wish to delete the payment method, you must first cancel your membership.
Additional Notes:
*Users are limited to one free trial period. Please note that when you register for the membership a second time, the free trial will not apply, and you will enter a paid membership.
*When you request a membership cancellation, you will not be refunded. However, you will still have access to Premium content for the remainder of the month.
2. At checkout
A) You may add/change payment methods at the checkout screen when making a regular purchase.
*If you add a second payment method of the same type (PayPal/credit card), it will replace the old one.
*You will not be able to add a payment method if it is the same type as the method used for your Premium membership payments. If you still wish to add the payment method, please refer to “Regarding Premium membership payment methods” above.
B) You may add a payment method when signing up for a Premium membership.
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